You now have more control over how customers move through your online booking page. Whether you want people to stay focused on one service or browse other options before booking, this setting helps you create the experience that fits your business best.

📌 Why This Matters

Different businesses need different booking experiences. Sometimes it makes sense to send customers straight to one specific service, especially for promotions or seasonal offers. Other times, giving people the freedom to browse can help them find a better fit, add another service, or spend more before checkout. This setting gives you the flexibility to decide how open or focused your booking flow should be.

✨ What’s New

• Control service browsing: You can choose whether customers can explore the full list of services after landing on a specific service or category page.
• Keep bookings focused when needed: If this setting is turned off, customers will only be able to book from the service or category link they started with.
• Works with multi-service booking settings: You can still decide whether customers are allowed to book more than one service in the same appointment.
• Support service discovery: When browsing is allowed, customers can discover additional services that may increase the value of each booking.

🛠️ How to Use It

1. Step 1: Open your CRM booking page settings.
2. Step 2: Find the setting called Allow customers to explore other services.
3. Step 3: Turn it on if you want customers to browse your full service list from their starting point.
4. Step 4: Turn it off if you want customers to stay limited to the service or category link they clicked.
5. Step 5: Review your multi-service booking setting if you also want to control whether customers can add more than one service in a single booking.

💡 Pro Tip

If you run specials or targeted campaigns, keep customers focused on one service—but if your goal is higher order value, let them browse so they can discover and book more.