Keeping an eye on your email campaigns should be simple, especially when you are away from your desk. With this updated CRM experience, you can quickly review campaign results, check delivery activity, and see how recipients responded right from your phone.

📌 Why This Matters

Small business owners do not always have time to log in from a computer just to check whether an email campaign was sent, opened, or clicked. Being able to review campaign performance on mobile helps you stay informed, spot issues faster, and make better decisions while you are on the go.

This is especially helpful when you want to:

• See if an email was successfully sent
• Check opens, clicks, and delivery results without digging through reports
• Review which contacts interacted with your message
• Confirm what email content was actually sent

✨ What’s New

• Status at a glance: Each campaign card shows whether it is succeeded, failed, scheduled, paused, draft, archived, and more, along with the latest update and execution details.
• Campaign overview: View important campaign details like sender, subject line, recipient list, created date, updated date, and key send numbers in one place.
• Email preview: Open a campaign and preview the email directly inside the mobile experience, or expand it for a fuller view.
• Detailed statistics: Review performance metrics such as delivered, opened, clicked, conversions, bounces, unsubscribes, complaints, and more.
• Recipient-level activity: Browse contacts by status categories like delivered, opened, clicked, replied, orders, skipped, failed, hard bounce, soft bounce, complained, and unsubscribed.
• Search and filters: Find campaigns faster by searching by name or filtering by status.

🛠️ How to Use It

1. Open Campaigns: Go to the Campaigns tab from your CRM home navigation.
2. Find a campaign: Search by campaign name or use status filters like succeeded, failed, draft, scheduled, paused, or archived.
3. Open the details: Tap any campaign to view more information.
4. Review the Overview tab: Check campaign details, send activity, and top-level results.
5. Use the Preview tab: Confirm the exact email your audience received.
6. Check the Statistics tab: Look at delivery and engagement numbers, then filter recipients by activity type to see who opened, clicked, replied, or had delivery issues.

💡 Pro Tip

Check your campaign results within a few hours of sending so you can quickly follow up with interested contacts or resend to engaged segments and turn email activity into more sales.