Managing your contacts effectively is vital for any small business. More precise tag filtering lets you create smarter triggers so you can focus on the right customers and avoid distractions.

📌 Why This Matters

Tags help you organize your contacts by categories like interests, status, or quality. With advanced tag filters, you get more control to target or exclude specific groups for actions such as sending messages or setting follow-ups. This precision saves you time and improves your outreach efforts.

✨ What’s New

• New Operators: In addition to choosing if contacts have or don’t have a tag, you can now select Any of or None of from multiple tags. This means triggers can activate if a contact matches at least one tag or excludes contacts with all selected tags.
• Multiselect Support: All tag conditions now let you select several tags at once, so you don’t need to create multiple rules for each tag.
• Multiple Tag Filters: You can add more than one tag filter within a single trigger. This lets you combine conditions to include some tags while excluding others — perfect for filtering contacts like leads but excluding low-quality ones.

🛠️ How to Use It

1. Step 1: Choose your trigger event, for example when a new contact is created.
2. Step 2: Set up your tag filter by selecting the operator that fits your need: Equals to, Not equals to, Any of, or None of.
3. Step 3: Select one or multiple tags to include or exclude in your filter.
4. Step 4: Add additional tag filters if you want to combine multiple conditions using AND logic.

💡 Pro Tip

Use these flexible tag filters to focus your marketing efforts on high-value contacts and reduce time spent on uninterested or low-quality leads — helping you grow your business more efficiently.