Managing different tasks or customer journeys can get tricky when everything is mixed in one workflow. With the ability to create independent branches in your workflows, you can design separate mini-flows side-by-side on a single canvas, making it easier to organize and manage your business processes.

📌 Why This Matters

When your business handles various processes or customer paths, having everything in one flow can become cluttered and confusing. Independent branches let you visually separate these paths, making them easier to read, test, and adjust. This clarity helps you keep your operations smooth and ensures each process runs as expected.

✨ What’s New

• Independent Nodes: Place actions anywhere on the canvas that aren’t connected to the main flow, creating separate branches that run on their own.
• Trigger Branches: Use special connections to link triggers to the start of each independent branch so they activate separately.
• Separate Execution: Each branch runs independently, allowing multiple mini-processes to operate within the same overall workflow.

🛠️ How to Use It

1. Step 1: Open your workflow in the advanced builder mode.
2. Step 2: Create one or more separated clusters of actions anywhere on the canvas, not linked to the main flow.
3. Step 3: Connect your chosen triggers to the first action in each independent branch using special “go-to” connections.
4. Step 4: Optionally, add colored sticky notes or labels to each branch to keep everything organized.
5. Step 5: Save and publish your workflow when you’re happy with how it’s set up.

💡 Pro Tip

Using independent workflow branches helps you focus on diverse business tasks separately, which can improve how quickly you respond to customer needs and ultimately keep your operations running efficiently.