Customizable Email Templates for Ecommerce Store Notifications

What’s New?

Store owners can now customize email templates for their Ecommerce store notifications! Previously, only Abandoned Cart and Order Confirmation Email setup was available which couldn’t be turned off or customised. With this update, store owners can customize:

1. Order Confirmation Emails
2. Order Fulfilment Emails
3. Abandoned Cart Emails

Users can either select template from system templates or their own and edit to match their brand’s language and tone.

How Does It Work?

1. Go to Payments > Settings > Notifications:

• Enable or disable each email type on/off via toggle.
• Select and preview templates. Templates can be edited within the preview window.
• Edit subject headline for the email.
• Changes will get applied only once saved.

Additional Notes:

• Ensure Order Confirmation Email notifications are turned ON for customers to receive digital download file links.
• Custom values can be used in the subject field.
• Always click the Save button to apply changes — unsaved edits will not reflect.

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