Managing photos, documents, videos, and other business files can get messy fast. This CRM update makes it easier to keep everything organized by letting you upload whole folders, download folders as a zip file, and see progress more clearly while your files are being processed.

📌 Why This Matters

If you regularly store product images, sales materials, client documents, training files, or marketing assets in your CRM, handling them one file at a time can waste valuable time. With folder upload and download support, you can move large batches of files more quickly, keep your existing folder structure in place, and spend less time reorganizing everything manually.

✨ What’s New

• Upload full folders: Add an entire folder at once, including subfolders and files inside it.
• Drag and drop support: Drop in folders, multiple folders, or a mix of folders and individual files in one upload.
• Download folders as zip files: Save a full folder in one click instead of downloading each file separately.
• Folder structure stays intact: Your original organization is preserved during uploads and downloads.
• Clearer progress tracking: View upload progress in a folder-based layout, including nested files and subfolders.
• Better handling for large file batches: Performance has been improved for bigger uploads and downloads.
• More helpful status updates: It’s easier to spot skipped files, upload limits, or partial completions.
• More consistent sorting: The sort order you choose in the main file view is also reflected when moving files into folders.

🛠️ How to Use It

1. Step 1: Open the Media Center inside your CRM.
2. Step 2: Choose Upload Folder from the top area, or drag and drop a folder directly into the Media Center.
3. Step 3: To save a folder to your computer, use the Download option on that folder to download it as a zip file.
4. Step 4: Watch the progress display to confirm which files were uploaded, skipped, or completed successfully.

💡 Pro Tip

Keep your sales brochures, service photos, onboarding documents, and brand assets in clearly named folders so your team can find what they need faster and respond to customers without delays.