Better Course Lesson Playback and Completion

If you sell courses or training as part of your business, making lessons easy to watch and finish can help more customers stay engaged. These updates make the learning experience feel smoother, reduce extra clicks, and help course progress track more accurately.

📌 Why This Matters

When customers have to manually start each lesson or mark every step complete, it can interrupt momentum and make training feel harder than it should. With better lesson playback, automatic progress updates, and simple course-level controls, you can create a more natural learning experience that keeps people moving forward.

✨ What’s New

  • Video lessons can start automatically: When someone opens a video lesson, playback can begin right away so they can jump in without extra steps.
  • “Up Next” inside the video player: Learners can see the next lesson thumbnail, view a countdown timer, and choose “Play Now” if they want to continue immediately.
  • Video completion works more naturally: Lessons are marked complete when enough progress has been made and the learner moves to the next lesson.
  • Text lessons can complete automatically: When someone reads and moves on, the lesson can be marked complete without needing a separate click.
  • Course-level viewing controls: You can choose whether to auto-start the first lesson, auto-play the next lesson, auto-complete lessons, and apply these settings across all your courses.

🛠️ How to Use It

  1. Step 1: Open your course settings in your CRM and review the lesson experience options available for your course.
  2. Step 2: Turn on the settings that fit your audience, such as auto-starting the first lesson, auto-playing the next lesson, or auto-completing lessons.
  3. Step 3: Apply the same setup across multiple courses if you want a consistent learning experience for all customers.
  4. Step 4: Test the course from a customer’s point of view to make sure lesson flow, playback, and completion behave the way you want.

đź’ˇ Pro Tip

If your course is part of your sales or onboarding process, a smoother lesson experience can help more people finish the content, see results faster, and become more likely to buy again.

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