Connecting with your customers in real time can make all the difference when it comes to building trust and fostering relationships. Now, you can engage your audience with live video, audio, and chat — all within one easy-to-use platform designed to help your business thrive.
📌 Why This Matters
Live interaction creates a more personal and immediate connection with your customers. Whether you’re answering questions, announcing something important, or running a workshop, being able to communicate directly with your audience helps build loyalty and encourages participation. Plus, it keeps everything in one place, making it simple and convenient for both you and your customers.
✨ What’s New
- Live Sessions Within Your Community: Start live video or audio sessions right inside your business’s space, so customers can join conversations, chat, and react instantly without switching apps.
- Two Flexible Live Modes: Choose how you want to engage with your audience — have interactive meetings or broad broadcasts.
- Meeting Room Mode – For Collaboration: This mode allows you to host fully interactive live meetings where customers can participate much like video calls they’re familiar with.
- Stream Software Mode – For Broadcasting: Prefer to use tools you already know? Connect your existing streaming software easily and bring your broadcast right to your customers.
🛠️ How to Use It
- Step 1: Choose your live mode based on your event — interactive meeting for small group chats or broadcast for reaching large audiences.
- Step 2: Prepare your audio and video equipment. Preview your setup before going live to ensure everything looks and sounds great.
- Step 3: Start your live session within your community platform so customers can join, comment, and react right away.
- Step 4: Use host controls to manage participants, mute/unmute, share your screen, or record the session for those who can’t make it live.
This setup works seamlessly from both desktop and mobile devices, so you and your customers can connect whenever and wherever it’s easiest.
💡 Pro Tip
Use live sessions to answer real-time questions and showcase your expertise — this direct engagement can encourage more sales and build a stronger, loyal customer base.
