If you use a chat widget to connect with website visitors, it’s important to make sure it’s actually live on your site before submitting it for review. This CRM update helps catch that issue early, so you can fix it right away and avoid unnecessary delays.
📌 Why This Matters
One of the most common reasons chat widget submissions get rejected is simple: the widget hasn’t been installed on the website yet. When that happens, you lose time, have to go back and fix it, and wait to submit again. This built-in check helps you catch the problem before submission, giving you a clear path to fix it and move forward faster.
✨ What’s New
- Website check during submission: The CRM now checks your website during chat widget registration to confirm the widget is installed and live.
- Clear fix instructions: If the widget isn’t detected, you’ll see step-by-step guidance inside the compliance review window so you know exactly what to do next.
- Submit only after passing the check: Once the widget is properly added to your site, you can run the check again and complete your submission.
🛠️ How to Use It
- Step 1: Start your chat widget registration inside the CRM as you normally would.
- Step 2: Let the system check whether the chat widget is live on your website.
- Step 3: If the widget is not found, copy the widget script provided and paste it into your website.
- Step 4: Re-run the check in the compliance review window.
- Step 5: Submit once the system confirms the widget is installed correctly.
💡 Pro Tip
Before launching any campaign tied to your website, test that every visitor-facing tool is live first so you can avoid delays and start capturing more leads sooner.
