Keeping up with Instagram comments is key to staying connected with your customers and building a loyal community. Now, you can handle all your Instagram comment replies directly within your social planner tool, along with Facebook comments, without hopping between apps.

📌 Why This Matters

Responding to comments quickly and clearly helps your audience feel valued and encourages more interaction with your posts. Managing all conversations from one spot saves you time and helps you stay organized, so you never miss important messages or potential customer questions.

✨ What’s New

• Reply to Comments: Easily reply to Instagram comments right inside your social planner.
• Threaded Replies: Keep conversations clear by responding within comment threads.
• Filters: Switch between viewing the latest or top comments to focus your responses.
• Mentions: Tag other Instagram profiles when replying to keep conversations relevant and engaging.

🛠️ How to Use It

1. Step 1: Navigate to your marketing tools and open the Social Planner section, then select the Comments tab.
2. Step 2: Browse through the comments on your Instagram posts and choose which ones to reply to.
3. Step 3: Use the reply feature to respond directly, mention other users when needed, and keep replies within threads.
4. Step 4: Use the filter option to toggle between viewing the newest comments or the most popular ones to focus your efforts.

Note: Support for other social platforms will be added soon!

💡 Pro Tip

Consistent and timely replies to comments keep your audience engaged, encourage more interaction, and can lead to increased visibility—and ultimately, more customers.