Keeping track of your business phone costs can be tricky, especially when rates change. Starting September 12, 2025, there will be updated rates for outbound and inbound voice calls in several countries. These updates will happen automatically, so you don’t need to take any action, but understanding the changes can help you manage your expenses better.
📌 Why This Matters
Knowing your call rates helps you plan your budget and avoid unexpected charges, particularly if your business makes or receives a lot of calls internationally. By being informed about rate updates ahead of time, you can make smarter decisions about your communication costs.
✨ What’s New
- Outbound Voice Rates: Several countries are seeing small adjustments to their outbound call prices. For example, calls to mobile phones in Uruguay, India, and Vietnam will cost a bit more per minute, while rates for Australia and New Zealand have also changed slightly.
- Inbound Voice Rates: Incoming call rates are changing as well, including toll-free minutes in the UK, Italy, and the Czech Republic, plus local incoming calls in places like Hong Kong, Colombia, and Puerto Rico.
🛠️ How to Use It
- Review Your Call Patterns: Take a look at where most of your calls are coming from or going to. This will help you understand how these rate changes might affect your monthly expenses.
- Update Your Budget: Adjust your communication budget if you notice that rate increases might impact your overall spending.
- Monitor Your Billing: After September 12, keep an eye on your phone bills to ensure the new rates are applied correctly and identify any opportunities to optimize your usage.
💡 Pro Tip
Regularly reviewing your call expenses and adjusting your budgets can help you avoid surprises and reinvest savings into growing your business.