Collecting customer reviews is essential for building trust and attracting new business. Now, you can send emails that let your customers choose from multiple review platforms, making it easier for them to share their feedback in the way that’s most convenient.
📌 Why This Matters
When you provide customers with multiple review options—like Google, Facebook, or Yelp—they’re more likely to leave feedback. Giving your customers control over where and how they share their experience reduces friction, leading to more reviews and stronger online reputation.
✨ What’s New
- Add multiple review platform links: Include Google, Facebook, Yelp, and more all in one email.
- Customize CTA text: Tailor messages like “Leave a review on Google” for each platform to feel personal and clear.
- Easily manage links: Select, reorder, or remove review links with simple drag-and-drop controls.
- Choose specific business pages: If you have multiple locations, you can select the exact page customers should review.
- Built-in link validation: Ensure all your review links are working perfectly before sending.
🛠️ How to Use It
- Go to the Email Builder: Find the section for review requests within your communication tools.
- Add your review links: Insert multiple review platform URLs into the email, customizing each call-to-action message.
- Arrange links as you like: Use drag-and-drop to reorder or remove links so your email looks just right.
- Choose specific location pages: If you operate more than one business location, select the right page to direct reviews.
- Preview and send: Check the email layout to make sure all links work, schedule or send at your convenience.
💡 Pro Tip
Offering customers multiple review options in one email can increase the number of reviews you receive, helping to build credibility and attract more customers.
