Creating WhatsApp templates should be simple, especially when you are trying to reach customers quickly. This CRM feature helps you catch placeholder errors while you type, so you can fix issues before submitting your template and avoid frustrating delays.

📌 Why This Matters

If a WhatsApp template is rejected after you save it, you lose time figuring out what went wrong and submitting it again. Inline validation helps you spot formatting problems right away, which means fewer delays, less guesswork, and a better chance of getting your customer messages approved on the first try.

• Less wasted time: Fix errors before submission instead of dealing with rejections later.
• Faster message setup: Get templates ready to use without extra back-and-forth.
• Fewer mistakes: Clear warnings make it easier to format placeholders correctly.

✨ What’s New

• Inline variable checks: The template builder now flags placeholder issues as you type, so you can correct them before saving.
• Start and end variable protection: If your message begins or ends with a variable, the builder warns you because WhatsApp may reject that format.
• Invalid placeholder detection: Only numbered placeholders like {{1}} and {{2}} are accepted, and broken formats such as {{1$}}, {{1, or {{1}}} are caught immediately.
• Cleaner default review template: The built-in review request preset has been corrected so it follows the required formatting rules without extra edits.

🛠️ How to Use It

1. Step 1: Open the WhatsApp template builder inside your CRM settings.
2. Step 2: Write your message and add placeholders using numbered formats like {{1}}.
3. Step 3: Watch for inline warnings if a placeholder is broken or placed incorrectly.
4. Step 4: Fix any flagged issues before saving and submitting your template.

💡 Pro Tip

Use approved WhatsApp templates for appointment reminders, follow-ups, and review requests so you can reach customers faster and turn more conversations into repeat sales.