Creating WhatsApp messages with media like images, videos, or audio just got easier for small business owners. Now you can access and add files directly while building your message templates—no need to upload again and again or switch between apps.

📌 Why This Matters

When you communicate with customers through WhatsApp, having the right media—whether it’s images, videos, documents, or audio—can make your messages more engaging. But managing these files can slow you down if you need to keep re-uploading the same photos or documents. Having quick access to your library of media directly while creating templates saves you time, keeps your brand consistent, and gets your messages out faster.

✨ What’s New

• Integrated Media Library: Browse and select your existing images, videos, documents, or audio files right when setting up your WhatsApp message templates.
• Multiple Media Types Supported: Use JPG and PNG images, MP4 videos, PDFs, and even MP3 audio clips without leaving the message builder.

🛠️ How to Use It

1. Step 1: When creating or editing your WhatsApp message template, select the header type you want to use—Image, Video, Document, or Audio.
2. Step 2: Choose to upload a new file from your computer or pick one from your existing media library that matches your selected type.
3. Step 3: Select the media from the library. It will automatically show only the correct file types to make selection easier.
4. Step 4: Continue building your message template without the hassle of downloading or uploading files again.

💡 Pro Tip

Keeping your media files organized and easily accessible within your messaging tools helps you send professional, consistent customer communications faster—leading to better engagement and potential sales growth.