Managing subscriptions for your small business just got easier. Now, you can make changes to your customers’ active subscriptions—like adding or removing products, adjusting quantities, or updating start and end dates—all without canceling and recreating subscriptions.
📌 Why This Matters
Keeping subscriptions flexible helps you meet your customers’ changing needs without interruptions or confusing billing changes. When you can make updates without canceling, you save time, avoid errors, and maintain a smooth payment experience that keeps customers happy and paying on schedule.
✨ What’s New
- Add or Remove Products: Update existing subscriptions by adding or removing products, as long as they share the same billing frequency and currency.
- Adjust Quantities: Change product quantities between 1 and 1000, with updated totals reflected in future bills.
- Edit Subscription Dates: Modify the start date for scheduled subscriptions or extend the end date without canceling.
- Consistent Billing Dates: Your customers’ charge dates stay the same so payment schedules remain predictable.
- Preview Changes: See a clear summary and confirm all changes before saving.
🛠️ How to Use It
- Step 1: Go to the Payments section, then select Subscriptions.
- Step 2: Choose the subscription you want to update and click the Update Subscription option.
- Step 3: Add or remove products, adjust quantities, or change the start/end dates as needed.
- Step 4: Review the preview of your changes to confirm everything looks right.
- Step 5: Save your updates—your customer’s subscription will adjust without canceling or affecting billing dates.
💡 Pro Tip
Use this feature to adjust customer subscriptions quickly in response to changing needs, which helps reduce cancellations and keeps your revenue steady.
