Unlock Customer Insights with the New Rating Element for Enhanced Engagement

Hey there, small business owners! We’re excited to introduce a fantastic new feature that will help you engage more effectively with your customers and gather valuable feedback. Let’s dive into what this new Rating Element can do for you!

📌 Why This Matters

In today’s fast-paced world, understanding your customers’ opinions is crucial for your business’s success. This new Rating Element allows you to easily collect ratings through a visual scale, enhancing engagement and providing you with robust insights into customer satisfaction.

✨ What’s New

• Universal Compatibility: Fully functional in Forms, Surveys, and Quizzes, making feedback collection seamless!
• Multiple Icon Options: Choose from fun icons like stars, hearts, thumbs-up, and more to match your brand’s personality.
• Customizable Scale: Set the number of rating points you want (like 1–5) and add labels from “Poor” to “Excellent” for a clearer understanding.
• Style and Layout Controls: Tailor the appearance with options for icon alignment (left, center, or top) and define what colors are shown for selected or unselected ratings.
• Flexible Output Format: Store the ratings in custom fields as absolute values (e.g., 4), percentages (e.g., 80%), or fractions (e.g., 4/5).

🛠️ How to Use It

1. Step 1: Open any Form, Survey, or Quiz builder in your CRM.
2. Step 2: Drag the Rating Element into your layout and get started!
3. Step 3: Customize the icons, labels, alignment, and colors to fit your brand.
4. Step 4: Decide how you want to store the collected value: absolute, percentage, or fraction.

📊 Submission Output and Visibility

• Ratings will be available in the Submission Table, making tracking easy.
• Find the data in Contact Records and easily export it as PDF.
• Review the Contact Timeline for insights on customer interactions.

All outputs will display the captured rating based on the format you’ve chosen. Perfect for analyzing feedback effectively!

💡 Pro Tip

Consider using the Rating Element for quick satisfaction surveys after customer interactions to continuously improve your service.