If you want to better understand where your website leads come from and keep everything organized in one place, adding a tracking code to your website is a simple way to do just that. This feature lets you capture contact information from external websites and forms, helping you connect the dots and follow up more effectively.
📌 Why This Matters
Knowing exactly where your leads come from gives you the power to make smarter marketing and sales decisions. When form submissions from your website are tracked and connected to contacts with details about their origin, you save time and avoid missed opportunities. This setup is especially helpful for small business owners who handle customer management themselves and want accurate data without extra hassle.
✨ What’s New
- Tracking Script Installation: Easily generate a unique tracking code and add it to any external website you work with.
- Form Submission Capture: Collect data from HTML forms and certain form services, then automatically sync it into your contacts database.
- Contact & Activity Sync: Contacts get complete attribution details like where they came from and are tagged for easy identification.
- Troubleshooting & Validation: Built-in tools help you confirm your tracking code is set up correctly and highlight any errors like missing or mismatched information.

🛠️ How to Use It
- Step 1: Access your settings area where external tracking options can be enabled.
- Step 2: Turn on external tracking to start capturing data from outside websites.
- Step 3: Find the tracking code provided and copy it.
- Step 4: Paste this code into the external website you want to track (or your own site if managing forms there).



💡 Pro Tip
Use tracking data to understand which marketing efforts bring the most leads and focus your time and budget on what truly grows your business.