Keeping your business information safe starts with simple habits, and strong passwords are one of the most important. Your CRM now applies password rules across key account access points, helping protect customer data, team logins, and sensitive business details with better security standards.
π Why This Matters
Weak passwords make it easier for unauthorized users to access your account, which can put your contacts, conversations, and internal business information at risk. By requiring stronger passwords wherever users create or update their login details, your business gets an added layer of protection without needing extra tools or manual oversight.
β¨ Whatβs New
- Stronger password requirements: Passwords must now be at least 12 characters long and include at least one uppercase letter, one lowercase letter, one number, and one special character.
- Applied across key access points: These rules now apply during signup or account activation, password reset or forgot password, profile password updates, and when editing user information.
- Applies to future password changes: These requirements apply to all new users and to existing users any time they change their password.




π οΈ How to Use It
- Step 1: When creating a new login or updating a password, make sure it uses at least 12 characters with a mix of uppercase letters, lowercase letters, numbers, and special characters.
- Step 2: Ask any team members with CRM access to update weak or reused passwords so every user account meets the same security standard.
- Step 3: If someone forgets their password, use the reset flow as usual and follow the updated requirements when setting the new one.
π‘ Pro Tip
Use strong, unique passwords for every team login to reduce the chance of account issues that could interrupt sales follow-up or expose valuable customer data.