Stay Informed with Instant Document View Notifications for Better Follow-Ups

Hey there, small business owners! We’re excited to share a fantastic new feature that will help you stay on top of your important documents and contracts. Knowing when your recipients view these documents can make a world of difference in your communication and follow-up efforts. Let’s dive into how this can benefit your business!

📌 Why This Matters

As a small business owner, keeping track of your documents and ensuring timely follow-ups is crucial. With this new feature, you’ll receive a notification as soon as any one of your recipients views your document. This way, you’ll always be informed and ready to take action when it matters most!

✨ What’s New

  • Instant Notifications: Get notified the moment your document is viewed by any recipient, making it easier to stay engaged.
  • Customizable Alerts: Personalize your notification emails to reflect your brand and communication style.




🛠️ How to Use It

  1. Step 1: Navigate to Payments > Documents & Contracts > Settings > Team Notifications.
  2. Step 2: Enable the setting for “Document Viewed” to start receiving notifications.

Optional: Want to customize your email alerts? Edit the subject line (like “Document Viewed”) and include the placeholder {{Preview URL}} in the body for added context.

Keep in mind that notifications are sent only when the document is viewed for the first time by any recipient.

If you need notifications when all recipients view your document, consider setting up a workflow with the trigger “Documents & Contracts → Document Viewed (Status = Viewed)” to automate email alerts.

💡 Pro Tip

Stay proactive by following up promptly after you receive a document viewed notification—this can help you close deals faster!

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