Running a small business means juggling many tasks, and keeping in touch with your customers can sometimes feel overwhelming. Automated text features in your customer management system can make communication easier, helping you stay connected without extra effort.

📌 Why This Matters

Staying engaged with your customers is essential for building trust and encouraging repeat business. Automated texting allows you to reach out quickly, remind clients of appointments, confirm orders, or share updates without having to send each message manually. This saves you time and ensures your messages get delivered promptly.

✨ What’s New

• Automated Text Sending: Set up messages to send automatically based on specific triggers, like appointment confirmations or follow-ups.
• Personalized Messaging: Customize texts with your customer’s name or appointment details to make each message feel personal.

🛠️ How to Use It

1. Step 1: Choose the type of message you want to automate, such as appointment reminders or thank you notes.
2. Step 2: Set the trigger that will send the message automatically, like the day before an appointment or after a purchase.
3. Step 3: Write your message and add any personal details that will make it feel customized for each customer.
4. Step 4: Test the automation by sending a message to yourself before going live.

💡 Pro Tip

Use automated texts to confirm appointments or follow up on services, turning casual conversations into opportunities for repeat business.