We understand how crucial it is for your clients to get quick access to their accounts, especially when delays happen due to missed payments or other reasons. We’re excited to share some great updates that have been designed to make this process smoother for everyone involved.
📌 Why This Matters
With these enhancements, your clients can easily resume their account access without any hassle. This not only makes their experience better but also helps you manage your business more efficiently!
✨ What’s New
- Retry Payment is now accessible for all sub-accounts: Clients can tackle overdue invoices on their own, removing the need for manual reminders!
- Revamped Lockout Screen:
- Clear messaging explaining why account access is paused.
- Simple options to update payment methods, retry payments, or contact support.
- Enhanced performance: Expect faster loading times for a better user experience.
🛠️ How to Use It
- Step 1: Instruct clients to visit the lockout screen when they encounter account access issues.
- Step 2: Guide them through updating payment methods or retrying the payment directly from that screen.
💡 Pro Tip
Make sure to communicate these updates to your clients so they know how to easily regain access to their accounts!
