If a social post fails to publish, you no longer need to rebuild it from scratch. Your CRM’s social planning tool now lets you quickly retry the post or reschedule it, helping you keep your content calendar moving without extra busywork.

📌 Why This Matters

When a post doesn’t go out as planned, it can create gaps in your marketing calendar and take time away from running your business. This feature makes it easy to recover failed posts using the same content, settings, and connected social accounts, so you can stay consistent without repeating work.

✨ What’s New

• Retry a failed post right away: If a post didn’t publish, you can send it again immediately using the original setup. If it goes through successfully, it will move to the published status.
• Reschedule for a better time: If now isn’t the right moment, you can choose a new future date and time and send the post later.
• Recovery options built into the post menu: You can access these actions directly from list view, grid view, or post preview, making failed posts easier to fix.
• No need to recreate content: You can recover from temporary posting issues without cloning the post or starting over.

🛠️ How to Use It

1. Step 1: Open your CRM’s social planner.
2. Step 2: Go to the failed posts section.
3. Step 3: Click the 3-dot menu on the post you want to fix.
4. Step 4: Choose Retry Post Now to publish it again immediately, or Reschedule Post to pick a new date and time.
5. Step 5: Confirm your action and check the post status afterward.

💡 Pro Tip

If a post fails during a busy sales period or promotion, retrying or rescheduling it quickly can help you avoid missed visibility that could cost you inquiries or revenue.