If you run an online store or sell products through platforms like Shopify, you’ve probably experienced customers adding items to their cart but not completing their purchase. This can feel frustrating, but there’s a helpful way to gently remind those customers and encourage them to finish their orders using abandoned checkout alerts.

📌 Why This Matters

Abandoned checkouts represent real lost revenue. When a customer leaves items in their cart without buying, it’s often because something distracted them or they had questions. Having a system that automatically detects these abandoned carts and reaches out can recover those sales, build customer trust, and grow your business with minimal extra effort.

✨ What’s New

• Unified Abandoned Checkout Alert: Now you can track abandoned carts not only from your own online store but also from external platforms like Shopify—all in one place, making it easier to manage and respond quickly.
• Customizable Timing: Decide how long you want to wait before considering a cart abandoned, giving you control to tailor it for your customers.
• Detailed Filters: Focus your reminders by cart value, customer location, specific products, or where the order originated so your messages feel more relevant and timely.
• Supports Multiple Platforms: Whether your store is on your own site or an external marketplace, this alert system has you covered seamlessly.

🛠️ How to Use It

1. Step 1: Set the time duration after which a cart is considered abandoned (for example, 30 minutes or 1 hour).
2. Step 2: Choose filters that match your needs, such as minimum cart value or specific products you want to follow up on.
3. Step 3: Select where the order came from — your own store or an external platform like Shopify.
4. Step 4: Create a friendly reminder message or offer to encourage your customers to complete their purchase.
5. Step 5: Let the system automatically send the reminders based on your setup, freeing you up to focus on running your business.

💡 Pro Tip

Sending timely, personalized reminders to customers who left items in their cart can help turn potential lost sales into real revenue without any extra selling effort.