Keeping orders accurate is a big part of running a smooth business. When your packing slip includes customer notes and product SKUs, it becomes much easier for your team to pack the right items, follow special instructions, and avoid preventable shipping mistakes.

📌 Why This Matters

Packing slips are often the last reference your team sees before an order goes out the door. Adding customer order notes helps make sure important delivery or product instructions are not missed, while showing SKUs makes it easier to identify the exact item being packed. This is especially helpful when you sell similar products, variants, or multiple items in one order.

✨ What’s New

• Order Notes on packing slips: Customer notes entered during checkout now appear at the top of the packing slip above the item list, and if no note was added, that section stays hidden.
• SKU shown for each item: Each product line on the packing slip can now include its SKU alongside the product name and quantity, making item verification faster during packing.
• Works across different order sizes: The layout adjusts to support both single-item and multi-item orders, helping your packing process stay clear and organized.
• Fits into your current workflow: This works with existing packing slips, so you can use the added detail without changing how your team already fulfills orders.

🛠️ How to Use It

1. Step 1: Review your packing slip when an order comes in and check for any customer notes listed at the top.
2. Step 2: Match each item on the packing slip using the product name, quantity, and SKU before packing.
3. Step 3: Use the customer note as a final check so special requests or instructions are followed correctly.
4. Step 4: Have your team use the packing slip as the standard reference for both single-item and multi-item orders.

💡 Pro Tip

If you ship multiple products or product variants, training your team to verify SKUs and customer notes on every order can help cut down on costly packing errors and protect repeat sales.