Giving people options when they book time with you can make scheduling much easier. With multiple meeting lengths in one CRM calendar, you can offer different appointment durations from a single booking page, so customers can choose the amount of time that fits their needs while you keep everything organized in one place.

📌 Why This Matters

If you offer quick check-ins, standard appointments, or longer consultations, managing separate calendars for each one can get messy fast. This feature helps you keep booking simple for both you and your customers by letting you offer up to three meeting lengths in a single calendar. It also helps reduce confusion, keeps your availability accurate, and makes it easier for people to book the right type of appointment the first time.

✨ What’s New

• Up to 3 meeting lengths in one calendar: You can add as many as three duration options, such as 15, 30, or 60 minutes, without creating separate booking pages.
• Default duration selection: You can choose which meeting length shows first, making it easier to guide people toward your most common appointment type.
• Live availability updates: When someone selects a different meeting length, the available time slots refresh automatically to match that duration.
• Works across booking experiences: Multiple durations are supported on web and mobile booking pages, widgets, in-app booking, and the mobile app.
• Rescheduling support: If someone needs to move their appointment, they can also choose a different available meeting length during rescheduling.
• Existing appointments stay the same: Any changes you make to current duration options will not cancel or alter appointments that are already booked.
• Available on multiple calendar types: This works with personal, round robin, collective, and event calendars.

🛠️ How to Use It

1. Step 1: Open your calendar settings inside your CRM and find the meeting duration options.
2. Step 2: Add up to three appointment lengths that make sense for your business, such as a quick intro call, a standard appointment, and a longer session.
3. Step 3: Choose the default duration you want customers to see first on the booking page.
4. Step 4: Save your settings and test the booking page to make sure the time slots update correctly for each option.
5. Step 5: Review your duration options regularly and remove or adjust any that no longer fit how you schedule appointments.

💡 Pro Tip

Offer a shorter option for first-time inquiries and a longer option for paid consultations so more people book quickly while you create more chances to turn appointments into revenue.