Running a small business means juggling many tasks, including keeping up with messages from customers. Having all your communications gathered in one place can save you time and prevent important conversations from slipping through the cracks.
When messages are scattered across different platforms, it’s easy to miss customer requests or questions. Organizing your communications in a central spot helps you respond faster, stay on top of leads, and nurture relationships that lead to repeat business.
Regularly checking your unified inbox and responding promptly can help you build trust and turn conversations into sales.