If you use an automated assistant to chat with your customers—whether to gather info through forms or respond to questions—you’ll appreciate this update about message limits. It means your assistant can now carry on much longer conversations without stopping unexpectedly.

📌 Why This Matters

When conversations with an automated assistant are cut off because of message limits, it can disrupt the flow, frustrate your customers, and lead to manual follow-ups. Having the ability for longer back-and-forth interactions helps make conversations feel more natural and complete, reducing interruptions and improving your customers’ experience.

✨ What’s New

• Higher message limit: Your assistant can now send up to 100 messages per conversation instead of just 25.
• Works for different types of assistants: This applies to automated assistants that use prompt-based or form-based conversations.

🛠️ How to Use It

1. Go to your assistant’s settings.
2. Find the option labeled “Maximum messages a Bot can send in a Conversation.”
3. Select a value between 1 and 100, based on how long you want conversations to last.
4. Save your changes to apply the new message limit.

💡 Pro Tip

By allowing longer conversations with your automated assistant, you can handle more detailed inquiries without interruption—helping you keep customers engaged and improving the chances of turning chats into sales.