If you use courses to teach customers, onboard members, or deliver training, live sessions can help you create a more personal experience without adding extra admin work. This CRM feature lets you schedule, host, manage, and reuse live sessions directly inside your course, so everything stays organized in one place.

📌 Why This Matters

Running live training or class sessions can get messy when scheduling, reminders, access, and recordings all live in different tools. With live sessions built into your course area, it becomes much easier to keep your calendar organized, help attendees show up on time, and turn each session into content you can use again later. That means less confusion for your business and a better experience for the people learning from you.

✨ What’s New

• Flexible scheduling: Set up one-time live sessions or recurring series inside a course, with support for daily, weekly, and custom schedules plus timezone-aware timing.
• Built into your course: Live sessions appear in the course outline, making them easy to find and manage without leaving the course experience.
• More control: Edit or cancel sessions when needed, and for recurring sessions, choose whether changes apply to one session or all upcoming ones.
• Go-live reminders and alerts: The go-live option becomes available 15 minutes before the session starts, and reminder notifications help keep everyone on track.
• Session recordings: After a live session ends, you can access the recording, download it, and add it back into the course as a lesson for future viewers.

🛠️ How to Use It

1. Step 1: Open your course and create a live session in the course outline.
2. Step 2: Choose whether the session is a one-time event or a recurring series, then set the date, time, and timezone.
3. Step 3: Review your upcoming sessions and make changes if needed, including editing a single session or all future sessions in a series.
4. Step 4: Start the session when the go-live option becomes available before the scheduled time.
5. Step 5: After the session ends, download the recording and add it back into the course as a lesson so more customers can watch it later.

💡 Pro Tip

Use live sessions to answer common customer questions once, then save the recording in your course so it keeps supporting sales and reducing repeat support time.