If you use Instagram to bring in attention, sales, or repeat customers, keeping your content organized matters. This CRM feature lets you automatically pull in your recent Instagram posts, so you can view past content, track engagement, and manage upcoming posts without jumping between tools or recreating anything by hand.

📌 Why This Matters

For a small business owner, time is limited and visibility matters. Having your recent Instagram posts inside your CRM helps you quickly see what you have already published, how people are responding, and what to post next. It also cuts down on manual work and gives you one place to manage both older and scheduled content.

✨ What’s New

• Automatic post import: Your Instagram posts from the last 30 days can be brought into the planner automatically.
• Supports multiple post types: Image posts, videos, carousels, and reels can all be synced for easier review.
• Updated engagement insights: Likes and comments refresh every 24 hours so you can keep an eye on performance.
• One content view: See historical posts and scheduled posts together in one place.
• Sync status alerts: Progress indicators and reconnection notices help you know if your account needs attention.
• Important notes: This feature is in Beta, syncs only the last 30 days of posts automatically, works with Instagram Professional accounts, and some details like location tags, collaborators, and mentions may not appear due to platform limitations.

🛠️ How to Use It

1. Step 1: Open your CRM social planning area and go to the settings or social connection section.
2. Step 2: Turn on the post sync option for Instagram.
3. Step 3: Allow the system to sync your recent posts in the background.
4. Step 4: Review your imported posts in the planner and check performance details in the statistics area.
5. Step 5: Watch for sync progress messages or alerts if your Instagram account needs to be reconnected.

💡 Pro Tip

Use your top-performing synced posts as a guide for future offers and promotions so you spend more time publishing content that is more likely to bring in sales.