How to Improve Your Internal Email Notifications with CC and BCC

Internal communication is key to keeping your business running smoothly. One way to ensure everyone stays informed is by sending internal email notifications with the option to include additional recipients using cc and bcc. This simple addition helps you keep the right people in the loop without cluttering everyone’s inbox.

📌 Why This Matters

When your team or partners receive important updates, having the ability to copy others (cc) or send blind copies (bcc) can improve collaboration and accountability. This means fewer misunderstandings, quicker responses, and better teamwork – all essential for small businesses aiming to provide great service and stay organized.

✨ What’s New

• CC and BCC Support: You can now add cc and bcc recipients to your internal email notifications, making sure all relevant people get the message.
• Consistent Communication: Previously, only emails sent through one method supported cc/bcc, but now internal notifications do too, making your workflow smoother and more flexible.

🛠️ How to Use It

1. Step 1: Add an Internal Notification action to your workflow or process.
2. Step 2: Select "Email" as the type of notification.
3. Step 3: Choose the appropriate user or recipient type.
4. Step 4: Enter the email addresses you want to add as cc and/or bcc recipients using the new fields.

That’s it — your internal email notification is set to reach everyone who needs to see it!

💡 Pro Tip

Use cc and bcc in your internal emails to keep key team members informed without overwhelming inboxes, helping your business run smoother and respond faster.