Until now, users could only engage in one-on-one conversations but with Group Chat, they can now collaborate with multiple contacts in a single thread, enabling faster coordination, clearer communication, and better client engagement – all from their phone.
This feature is now live on the public beta for Income Mavericks and LeadConnector, with a full rollout coming soon.
How Does This Feature Benefit You?
Collaborative Conversations: Easily engage multiple clients, team members, or stakeholders in a single thread – no need to juggle multiple one-on-one chats.
Streamlined Communication: Share updates, coordinate tasks, and respond faster with everyone in the loop at once.
Improved Client Engagement: Create a more personal and responsive experience by grouping related contacts (e.g., families, teams, or departments).
Mobile-First Convenience: Start, manage, and participate in group chats directly from your mobile device – anytime, anywhere.
How to use this feature?
Open Conversations: Launch the Income Mavericks mobile app and navigate to the Conversations tab.
Tap the + Icon: Click the floating “+” button to start a new conversation.
Choose Group Chat: Select “Group Chat” as the conversation type.
Add Members: Select your phone number and pick multiple contacts from your contact list to form the group.
Start Messaging: Begin chatting instantly with all selected participants in one thread.
