If you sell services online, giving customers clearer payment options at checkout can make it easier for them to book with confidence. These updates help you offer more flexibility, make deposit amounts more accurate, and create a smoother payment experience for every booking.

📌 Why This Matters

When customers are ready to book, payment friction can slow them down or cause them to leave before completing checkout. Giving people the option to pay a deposit or the full amount helps match different budgets and buying preferences. It also makes your pricing more transparent by calculating deposits based on the actual final amount due, including discounts, add-ons, and taxes when applicable.

✨ What’s New

• Deposit or full payment choice: If a service has a deposit set up and online payments are enabled, customers can choose whether to pay just the deposit or the full amount during checkout.
• Better support for payment plans: Customers who want financing or installment-based payment options can choose to pay the full service amount, which can make those options more useful at checkout.
• More accurate percentage-based deposits: Deposit amounts are now calculated from the final payable total after discounts are applied, so customers are charged based on what they actually owe.
• Live recalculations during checkout: If a coupon is added, removed, or changed, the deposit updates automatically in real time.
• Add-ons and taxes included: Percentage-based deposits can now reflect applicable add-ons and taxes, giving you a more accurate amount due at the time of booking.
• Flat deposits stay the same: If you use a fixed deposit amount instead of a percentage, nothing changes for that setup.

🛠️ How to Use It

1. Step 1: Open your CRM settings for services and go to the payment settings area.
2. Step 2: Make sure online payments are enabled for your service bookings.
3. Step 3: Turn on the setting that allows customers to choose between paying a deposit or the full amount.
4. Step 4: Save your changes and test the checkout experience on a service with a deposit configured.

💡 Pro Tip

If customers often ask about payment flexibility before booking, offering both deposit and full-payment options can help you close more appointments and collect revenue faster.