We’re excited to share a fantastic update to your CRM that will enhance your calling experience! This new feature is designed to provide more clarity and a smoother connection while making calls, which ultimately helps you manage your lead interactions more effectively.
đź“Ś Why This Matters
Understanding how calls connect is crucial for small business owners. This feature eliminates confusion by providing you with clear feedback during the dialing process instead of abrupt disconnections. It allows your team to communicate more efficiently, ultimately leading to better customer experiences.
✨ What’s New
- New “Connecting” tone: A short *connecting tone* plays while the system is attempting to reach the carrier. This way, you know the call is being processed!
- Authentic ringback: The familiar ringback tone will now only start after the carrier confirms that the destination device is actually ringing, ensuring you don’t waste time on unanswered calls.
- Accurate feedback: If the carrier can’t be reached, the call will end cleanly after the connecting tone—no more confusing phantom ringing!
🛠️ How to Use It
- Step 1: Simply make a call as you usually would. If the connection is slow, listen for the new connecting tone.
- Step 2: If you hear the authentic ringback, you can confidently know your call is going through!
đź’ˇ Pro Tip
Make a habit of noting whether you hear the connecting tone; it can help you improve your outreach strategy and optimize your call list!
