Enhance Customer Engagement with Direct Links in Chat Conversations

We’re excited to share a fantastic new feature that will make your customer interactions even smoother! Now you can easily guide your users to external links right from the chat window, enhancing their experience and driving engagement.

📌 Why This Matters

In today’s digital landscape, providing seamless communication with customers is vital for small business success. By using chat tools effectively, you can guide users to important resources without missing a beat. This new feature helps you redirect customers to the information they need, making it easier for them to engage with your brand.

✨ What’s New

• Custom Message: Create personalized messages that will appear in the chat after the contact form is filled out.
• Direct Linking: Users can click on the message to be redirected to any website of your choice, perfect for boosting traffic to support pages, booking links, or promotional content.

🛠️ How to Use It

1. Step 1: Log into your CRM and navigate to the chat settings.
2. Step 2: Customize your message and link to ensure it guides users effectively to their desired destination.

💡 Pro Tip

Regularly update the links and messages to keep your customers informed about new promotions or resources!