Keeping your customer communications compliant with messaging regulations can feel complicated, but it doesn’t have to be. With easy-to-manage opt-out options, you can tailor how often opt-out and sender info appear in your messages — giving you control over compliance without extra hassle.
📌 Why This Matters
Every business that connects with customers through messaging needs to respect rules about opt-out language and sender information. Yet, you don’t want those messages to feel repetitive or get in the way of genuine conversations. Having the ability to switch these features on or off lets you balance compliance with customer experience, keeping your brand trustworthy and your communications smooth.
✨ What’s New
- Simple On/Off Control: Easily toggle the periodic opt-out and sender info feature to suit your business needs.
- Smart Defaults: New messaging accounts start with this feature enabled for safety, while existing accounts can choose to enable it when it fits their style.
- Better Message Understanding: The system now looks for complete opt-out phrases instead of just keywords, reducing accidental triggers and keeping your messages clear.
- First Message Compliance: The very first message will always include the necessary opt-out and sender details, ensuring you meet requirements from the start.
🛠️ How to Use It
- Step 1: Locate the messaging settings in your business communication tool.
- Step 2: Find the checkbox to activate or deactivate the periodic opt-out and sender info feature.
- Step 3: Choose what fits your messaging style and customer needs — turn it on for extra compliance or off for fewer repeated messages.
- Step 4: Save your settings and test sending messages to ensure they look just right.
💡 Pro Tip
Adjusting opt-out settings thoughtfully helps keep your customers’ trust while ensuring you meet legal requirements — keeping your business protected and connected.
