Adding popular messaging apps and social media channels to your Google Business Profile lets customers contact you more easily and from platforms they already use. This creates more opportunities to connect, engage, and grow your business.

📌 Why This Matters

Customers prefer to reach out using familiar channels like WhatsApp, text messages, or social media. By linking these directly to your business profile, you build trust and make it convenient for them to get in touch. This can lead to more conversations, inquiries, and ultimately more business.

• Build trust and responsiveness: Show customers you’re accessible on their favorite platforms.
• Increase engagement: Simplify contact options to encourage more connections.
• Centralize messaging: When connected properly, all your messages also come to one place, so nothing gets missed.

✨ What’s New

• WhatsApp & Text (SMS) Linking: Add your WhatsApp and text message contact numbers directly to your Google Business Profile for easy customer communication.
• Social Media Integration: Connect your Facebook, Instagram, LinkedIn, YouTube, TikTok, X (formerly Twitter), and Pinterest accounts right from your business profile page.

🛠️ How to Use It

1. Access your Google Business Profile settings: Navigate to your business profile management area.
2. Select your business location: Choose the Google Business Profile you want to connect messaging and social channels to.
3. Add your messaging numbers: Enter your WhatsApp and SMS numbers. If you add a number, make sure it’s set up to receive messages so customers can reach you directly.
4. Connect your social media accounts: Add links to your Facebook, Instagram, LinkedIn, YouTube, TikTok, X, and Pinterest profiles to give your customers more ways to discover and interact with your business.
5. Review and save your updates: Check all linked contacts and channels, then make sure to save changes. You can update or remove these anytime.

💡 Pro Tip

Make it easy for customers to contact you by linking the messaging platform they use most—this simple step can help turn interest into sales.