Keeping your clients informed and engaged with appointment updates is easier than ever using WhatsApp messaging. This direct channel ensures your reminders and notifications are seen quickly, helping reduce missed appointments and last-minute cancellations.

📌 Why This Matters

Communicating appointment details through familiar, mobile-first apps like WhatsApp helps your clients stay on top of their schedules. This means fewer no-shows, better client satisfaction, and more consistent business flow. Plus, you get to personalize how and who receives each message.

✨ What’s New

• WhatsApp for All Calendar Notifications: Whether it’s a new booking, reschedule, cancellation, or a reminder, you can send these updates via WhatsApp to keep everyone in the loop.
• Flexible Recipient Options: Choose to notify your clients, your team members, or even additional phone numbers you specify, so the right people get the right messages.
• Customizable Message Templates: Create or select different message templates depending on who’s receiving the notification—offering a tailored experience for clients versus your staff.
• Test Messages Before Sending: Preview your WhatsApp notifications to make sure they look just right before they go out to real appointments.

🛠️ How to Use It

1. Access Calendar Settings: Go to your calendar setup and find the notifications or additional options section.
2. Enable WhatsApp Notifications: For each type of notification (like reminder or cancellation), turn on the WhatsApp toggle.
3. Choose Recipients: Decide if the message should go to clients, assigned staff members, or extra phone numbers.
4. Select or Create a Template: Use existing approved WhatsApp templates or build a new one to match your messaging style.
5. Send a Test Message: Preview what your clients will see to catch any needed changes.
6. Save Your Settings: After configuring, WhatsApp notifications will automatically be sent according to your preferences.

💡 Pro Tip

Consistent appointment reminders via a popular app like WhatsApp can significantly reduce no-shows, directly impacting your revenue and helping maintain steady client relationships.