Hey there, small business owners! We’re excited to share a fantastic new feature that will make your customer interactions smoother and more efficient. Say hello to the Guided Form Bot, your new best friend for building conversational bots quickly and easily! 🎉 Whether you want to capture leads or book appointments, this feature is designed to help you create high-performing bots in under three minutes.
📌 Why This Matters
In today’s fast-paced world, effective communication with your customers is more important than ever. The Guided Form Bot allows you to set clear goals and capture user information in a structured way. This means you can focus on what matters most—growing your business—while ensuring consistency and reliability in your customer interactions.
✨ What’s New
- Build Bots in a Flash: Create your custom bots in under three minutes with a simple form-based interface.
- Define Clear Objectives: Collect vital information like names, emails, phone numbers, or any specific queries.
- Smart Consistency: The bot follows your defined order, ensuring every conversation feels seamless and organized.
- User-Friendly Experience: Automatically skip questions if the data already exists, making interactions smoother.
- Easy Customization: Add or reorder objectives anytime with simple drag-and-drop functionality.
🛠️ How to Use It
- Step 1: Start by navigating to the bots section and click on ‘Create Bot’. You’ll land on the new Guided Form Setup by default.
- Step 2: Optionally add your business information to improve response accuracy and brand alignment.
- Step 3: Set your initial message, configure settings like channel, and wait time before responding.
- Step 4: Define your objectives: Add goals such as ‘Collect name’ or ‘Ask for email/phone’. The bot will strictly follow the order you set.
- Step 5: Connect your calendar to book appointments and select workflows to trigger additional actions.
- Step 6: Finally, review your setup and add any custom instructions for extra context.
💡 Pro Tip
Utilize the smart skip feature to enhance your bot’s efficiency and create a more engaging customer experience!
