Keeping track of all the important details about your customers can sometimes feel overwhelming. Custom fields in your contact management system let you tailor the information you store so it fits your unique business needs. This helps you stay organized and provides a better experience when communicating with your customers.
Each business is different, and so is the kind of information that matters most to you. By adding custom fields, you can keep track of specific details like birthdays, preferences, or special notes—information that standard contact forms don’t usually cover. This way, you can easily find exactly what you need without scrolling through endless notes or emails.
Use custom fields to keep track of customer preferences or important dates so you can personalize your communication and create stronger relationships that lead to repeat business.