All In One Chat Widget

Streamline customer communication by unifying Live Chat, Email Chat, and WhatsApp Chat into a single widget.

👀 What’s New?

• Single Chat Widget: Eliminate the need for multiple widgets—manage all interactions in one place.
• Channel Selector: Easily toggle between Live, Email, or WhatsApp Chat based on availability and preferences.
• Consistent Look & Feel: Apply a unified color scheme and customize the initial welcome message for a cohesive brand experience.

🛠️ How It Works:

1. Create the Widget:

From the “Chat Widget” section, choose All-in-One Chat as your chat type.

2. Select Channels:

Decide which channels (Live, Email, WhatsApp) you want to enable.

3. Configure Settings:

Adjust each channel’s details under dedicated tabs. If you have an active WhatsApp number, it automatically becomes available.

4. Engage with Visitors:

Users can switch channels via a Back button, and conversations remain active until manually ended or timed out.

⭐️ Why It Matters:

• Saves Time: Manage all chats from one interface without juggling multiple widgets.
• Improves User Experience: Offers visitors their preferred communication method in one place.
• Enhances Collaboration: Standardizes settings and simplifies configuration for your entire team.