Add Images to Your Review Requests to Connect with Customers

Sending review requests is a great way to get feedback from your customers, but adding images can make those requests feel more personal and trustworthy. Now, you can attach real images to your review messages—like photos of your work or products—which helps customers remember their experience and makes them more likely to respond.

📌 Why This Matters

Before, review requests usually included just a generic logo or a single static image. By attaching real-time photos specific to each job, you give your customers a clearer picture of your work, which builds connection and confidence. This is especially helpful if you run a business like home repairs, landscaping, beauty services, or anything where visuals can highlight the quality of your work.

✨ What’s New

  • Manual Image Uploads: You can now add photos when sending review requests, including before-and-after shots or service images that show the results your customers received.
  • Supported Channels: Send these images easily via SMS or email to reach your customers where they prefer.




🛠️ How to Use It

  1. Step 1: When preparing your review request, choose the option to attach an image.
  2. Step 2: Upload a relevant photo from your recent job or product that you want to share with the customer.
  3. Step 3: Send the request via SMS or email and watch as your customers respond with more enthusiasm.

💡 Pro Tip

Including personalized images in your review requests helps customers recall your great service, increasing the chances they’ll leave positive feedback that can attract more business.

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