Sending timely and personalized appointment reminders can save you from last-minute cancellations and keep your business running smoothly. Now, you can include your service booking details directly within WhatsApp messages to make communication easier and more effective.

📌 Why This Matters

Keeping your customers informed about their appointments is key to reducing no-shows and improving customer satisfaction. Adding dynamic booking details right into your WhatsApp messages means you don’t have to switch between tools, and can create consistent, personalized communication that feels natural and helpful.

✨ What’s New

• Include Appointment Details: Add service booking information such as appointment time and service type directly into your WhatsApp message templates.
• Use Across WhatsApp Tools: These variables can be used in both message templates and automated message flows to keep communications consistent.
• More Personalization: Tailor reminders and notifications with dynamic details so each customer gets exactly the information they need.

🛠️ How to Use It

1. Step 1: When creating your WhatsApp message template, add variables that pull in your customer’s appointment details like date, time, and service booked.
2. Step 2: Use these templates within your message flows or automated reminders to send timely, personalized notifications without extra work.

💡 Pro Tip

Adding clear and personalized appointment details in your WhatsApp reminders can help reduce cancellations and increase trust with your customers, directly supporting your revenue.