If your business relies on setting specific delays or waiting for responses before moving forward, managing these wait steps can sometimes get complicated. Now, there’s a way to make waiting in your workflow easier, more accurate, and more flexible—all by using simple, natural language commands.

📌 Why This Matters

Waiting is a big part of how automated workflows work: waiting a few minutes, hours, or until a specific day or time before the next step. When these waits get complex—like combining different delays, business hours, or waiting for replies—it can be hard to set up without mistakes. Having a reliable way to handle all of this with clear instructions helps save time, avoid errors, and ensures your business runs smoothly.

✨ What’s New

• Handle Complex Wait Requests in One Go: You can now describe multiple wait steps in a single message, and the system will set them up correctly—whether it’s a series of time delays, working within business hours, or waiting for a reply with a timeout.
• Safer Wait Times: Invalid or negative wait times are blocked, unusual time units like “years” are converted logically (e.g. into days), and extremely long waits are capped to keep your workflows reliable.
• Predictable Wait Types: Simple phrases create straightforward time delays, and timeout options only appear when you ask for them—so you get exactly what you need without confusion.
• Protected Workflow Structure: The system ensures time-based waits follow a clear, single path, automatically fixing any accidentally complicated branches to keep things working smoothly.
• Timezone & Multi-Path Support: Time zone settings are correctly applied, and waits that include multiple branching options always respect your timeout configurations.

🛠️ How to Use It

1. Step 1: Think about the sequence of waits your task needs—like delaying 3 minutes, then 10 hours, then only running between certain days and hours.
2. Step 2: Describe this full wait logic in one clear, natural sentence, for example: “Wait 3 minutes, then 10 hours, then only run Tuesday to Thursday between 10am and 5pm, send an SMS, and wait for a reply with a 10-minute timeout.”
3. Step 3: The system will automatically create all those waits with the correct timing, business hours, and reply-based options—no manual setup needed.
4. Step 4: Double-check the workflow setup to ensure waits align with your business hours and timing preferences.

💡 Pro Tip

By clearly defining your wait times and conditions in one instruction, you reduce errors and can focus more on serving your customers, helping your business run on autopilot while you grow.