Turn Missed Calls into Customer Conversations with WhatsApp

Missing customer calls can mean losing important opportunities. What if you could automatically send a warm, personalized message to each missed call on WhatsApp? This simple and hassle-free feature helps you acknowledge missed calls instantly, encouraging customers to reach back out—without any extra work on your part.

📌 Why This Matters

Calls get missed for many reasons—busy hours, outside of working times, or when you’re tied up helping other clients. Without a quick follow-up, those callers may move on or feel ignored. Sending an automatic WhatsApp message after a missed call helps you connect where your customers already spend time. It increases the chance they’ll respond and gives your business a friendly, professional touch.

✨ What’s New

  • Automatic WhatsApp Follow-Up: When activated, a message goes out immediately after a call isn’t answered, ensuring every missed call gets acknowledged.
  • Easy On/Off Setting: You can enable this feature with just one click in your settings, making it quick and straightforward to activate.
  • Ready-to-Go Message Template: A pre-approved, customizable message is included, so you don’t have to wait or worry about approvals before going live.

🛠️ How to Use It

  1. Step 1: Go to your settings area.
  2. Step 2: Find the Phone System or Voice settings section.
  3. Step 3: Locate and open the Missed Call Text Back option.
  4. Step 4: Enable the WhatsApp follow-up toggle.
  5. Step 5: Customize the message to fit your business—add your location name, agent name, or business hours if you like.
  6. Step 6: Save your changes and start connecting with customers immediately!

đź’ˇ Pro Tip

Use personalized messages in your follow-ups to make callers feel valued, which can lead to faster responses and more bookings or sales.

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