Keeping your customer communication quick, clear, and warm is key to building strong relationships. The latest GPT 5.1 model now makes it easier to create messages that sound natural and respond intelligently to your customers’ needs.

📌 Why This Matters

Using advanced AI tools for your business conversations saves you time and effort by generating thoughtful responses quickly. The improved reasoning and more conversational tone of GPT 5.1 help your messages come across as friendly and personalized, building trust and engagement with your customers.

✨ What’s New

• Improved Reasoning: This model thinks faster and better, helping you get accurate and relevant responses.
• Warmer Personality: Messages feel more natural and conversational, enhancing customer connection.
• Better Instruction Handling: It follows your guidance more precisely to craft replies that fit your style.

🛠️ How to Use It

1. Step 1: Click the “+” icon wherever you create workflow actions or message templates.
2. Step 2: Search for “GPT powered by OpenAI” in the options and select it.
3. Step 3: In the model settings, choose GPT 5.1 to use the latest version.

💡 Pro Tip

Use this model to craft personalized responses that save you time and help you connect better with customers, improving satisfaction and loyalty.