Connecting with your customers just got easier and more natural! Now, you can send and receive voice messages that are automatically transcribed and replied to, helping you keep conversations flowing smoothly without typing everything out.
đź“Ś Why This Matters
Many people prefer sending voice messages because it’s faster and feels more personal. For small business owners, being able to understand and respond to these voice notes automatically means you don’t have to spend time transcribing or guessing what your customers said. This helps you provide timely replies, improve customer satisfaction, and handle more messages effortlessly.
✨ What’s New
- Voice Note Transcription: Voice messages from popular platforms get automatically converted into text, so nothing gets lost in translation.
- Intelligent Replies: Your system responds thoughtfully to audio messages just like it does with text, making conversations feel smooth and natural.
- Supports Multiple Audio Formats: Whether it’s WhatsApp, Facebook, Instagram voice notes, or common audio files like MP3 and AAC, you’re covered.
- Multi-Audio Handling: Send or receive several audio files in one go, and each will be processed and replied to without extra work on your part.
- Works Across Messaging Channels: Facebook Messenger, Instagram, WhatsApp, and SMS – all support this feature to keep your communication unified.
🛠️ How to Use It
- Access your communication settings: Look for settings or options related to voice or audio message handling.
- Enable voice note transcription and replies: Turn on the feature that allows your system to understand and reply to audio messages.
- Start sending or receiving voice notes: Use your usual messaging apps to record voice messages, knowing they’ll be automatically transcribed and answered.
- Review conversations: Check transcriptions and replies to ensure all messages are handled correctly and make adjustments if needed.
đź’ˇ Pro Tip
Using automatic audio transcription and replies can help you respond faster to customer inquiries, creating a friendly and efficient experience that encourages repeat business.
