Managing customer information effectively is key for any small business. One way to keep your contacts organized and make your communication more personal is by using custom tags. Tags help you categorize your contacts in a way that makes sense for your business, so you can easily find and reach out to the right people at the right time.
Keeping track of different types of customers, leads, or suppliers can get tricky as your business grows. Custom tags let you label contacts based on what matters most—like their interests, purchase history, or how they found you. This organization saves you time and helps deliver messages that truly connect with your audience.
Use custom tags to group your most loyal customers and tailor exclusive offers that encourage repeat business and stronger relationships.