Simplified Messaging Costs with New Pricing Model

Exciting updates are here for your messaging strategy! Starting July 1, 2025, the new per-message pricing model allows you to manage communications with your customers more efficiently and transparently.

📌 Why This Matters

This change simplifies your communication costs. You now only pay for every message you send, rather than being charged for a full 24-hour conversation window. This enables more flexible, efficient messaging, especially for support inquiries and transactional updates, without the worry of extra charges.

✨ What’s New

• Pay-Per-Message Pricing: You will only be charged for each delivered marketing template message.
• Utility Messages: Charged per delivered utility message unless sent within an open customer service window, which are free!

🛠️ How to Use It

1. Step 1: Familiarize yourself with the new billing structure to plan your messaging effectively.
2. Step 2: Utilize the free utility messaging during customer service windows to optimize your communications.

💡 Pro Tip

Regularly assess your messaging strategy to maximize the benefits of the new pricing model.