We’re thrilled to share an exciting new feature that’s going to make a big difference for your ecommerce store! With our latest improvement, recovering abandoned carts just got a whole lot easier. Now, your customers can complete their purchases seamlessly, no matter which device they’re on. Let’s dive in!
📌 Why This Matters
As a small business owner, you know how crucial it is to minimize lost sales due to abandoned carts. This new enhancement allows your customers to retrieve their abandoned carts easily with a unique link. This means you can expect improved customer satisfaction and higher conversion rates, even if that customer switches devices or browsers!
✨ What’s New
- Fully Shareable Links: Customers can access their abandoned carts from any device using a unique link, ensuring a smooth shopping experience.
- Real-Time Updates: Pricing, product availability, and any necessary actions are reflected when customers return to their cart.
🛠️ How to Use It
- A Unique Checkout Link: When a customer abandons their cart, a unique checkout link is automatically generated.
- Email Notifications: If you’ve enabled the Abandoned Cart Email under Notifications settings, customers will receive this link via email.
💼 Important Guidelines
- One Link Per Abandoned Cart: Each abandoned cart link is unique, showing only the products from that specific session.
- Inventory Updates:
- If a product is out of stock, it will be marked as “Out of Stock” with a Remove Item button.
- If all items are unavailable, customers will see a Continue Shopping option instead.
- Dynamic Pricing Support: Any changes in price or product names after abandonment will be accurately shown.
- No Edit Option: Customers can only complete their purchase from the abandoned cart as adding new items isn’t an option.
- Guest Checkout Support: Guests will have a temporary session created to show their abandoned carts easily.
💡 Pro Tip
Encourage customers to finalize their purchases by sending a friendly reminder email that includes their unique checkout link shortly after they abandon their cart.
